Okwo-oha Microfinance Bank Limited. Iboko Town, Izzi LGA, Ebonyi State
Privacy Policy for Okwo-oha Microfinance Bank, KM 8 Iboko Nwofe Road, Izzi LGA, Ebonyi State, Nigeria,
Effective Date: 1st January, 2025
At Okwo-oha Microfinance Bank ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile app (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Services.
We collect personal information that you provide to us, including but not limited to:
• Full Name
• Contact Details (Phone Number, Email Address, Residential Address)
• Bank Account Information
• National Identification Number (NIN), BVN (Bank Verification Number)
• Employment and Financial Information (for loan applications)
We may automatically collect certain non-personal data, such as:
• Device information (IP address, browser type, operating system)
• Usage data (app interactions, page visits, and transaction history)
• Cookies and tracking technologies to enhance user experience
• To provide banking and financial services
• To verify user identity and prevent fraud
• To process transactions and payments
• To improve user experience and customer support
• To comply with legal and regulatory requirements
• To send important updates, security alerts, and promotional messages (with your consent)
• With Regulators & Authorities: To comply with Nigerian financial regulations, CBN, NDIC directives, or law enforcement requests.
• With Service Providers: Third-party payment processors, cloud storage providers, and IT support teams assisting in service delivery.
• With Business Partners: If we engage in mergers, acquisitions, or partnerships that require data transfer.
• With Your Consent: When explicitly authorized by you.
As a user of our Services, you have the following rights:
• Access & Update: Request access to your personal information and update incorrect details.
• Opt-Out: Unsubscribe from promotional messages.
• Data Deletion: Request the deletion of your data, subject to legal requirements.
• Restrict Processing: Limit how your data is used in certain circumstances.
To exercise these rights, contact us at helpdesk@okwoohamfb.com
Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices of those third parties. Users should review the privacy policies of such services before use.
We may update this Privacy Policy periodically. Any changes will be communicated via our website or mobile app. Continued use of our Services after changes indicates acceptance of the revised policy.
Okwo-Oha Microfinance Bank LTD introduces online and mobile banking services to her esteemed customers, business mogul’s petty traders, transporters, bankers, students, women association, trade union, civil and public servants, government prostates, good people of Ebonyi state and beyond
